Orders

We reserve the right to refuse any order without giving reason. Upon cancellation of an order we will make all reasonable attempts to contact you using the details provided. All received monies will be refunded using the method received for online purchases.

Delivery

The delivery times provided by IS Detectables are estimates only. IS Detectables will not be held accountable for late deliveries or loss or damage relating to late deliveries. Please ensure you enter the correct delivery address. IS Detectables cannot be held responsible for incorrectly entered delivery addresses.

Pricing

Prices on the IS Detectables website are subject to change without notice.

Order Cancellations

If notified before goods have been dispatched, IS Detectables can accommodate order cancellations. If items have been shipped, IS Detectables reserves the right to refuse order cancellation or charge a cancellation fee if the goods have been dispatched.

Warranties

IS Detectables provides a comprehensive warranty which guarantees all our products against manufacturing defects for a 12 month period from the point of purchase. Within this period we would be more than happy to repair or replace the product in question free of charge. Unfortunately, if it’s just normal wear and tear we are unable to offer our repair or replacement warranty. Please contact us at sales@isdetectables.com if you have any queries.

Jurisdiction

The terms of agreement between IS Detectables and its customers (you) in relation to the sale of products and the use of this website are exclusively governed by the laws of the State of Victoria and the Commonwealth of Australia.